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    • Generator Installation
      • Free Generator Quote
      • Packages & Pricing
      • Enhancements & Options
      • Installation Process
    • Generator Maintenance
      • Service & Monitoring
      • Warranty & Repair
      • Service Request Form
    • Equipment Repair
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  • Home
  • Generator Installation
    • Free Generator Quote
    • Packages & Pricing
    • Enhancements & Options
    • Installation Process
  • Generator Maintenance
    • Service & Monitoring
    • Warranty & Repair
    • Service Request Form
  • Equipment Repair
  • About Us
Done Right The First Time

generator installation process

At Houston Equipment Repair, we take pride in making your standby generator installation smooth and stress-free. Our expert installation team arrives fully prepared, with all the materials needed to complete the job quickly and efficiently.


Please note that this information applies to Standby Generator Installations. 

Quoting

finalizing the details

pre-installation

Transparent pricing. Straightforward answers. No pressure.

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pre-installation

finalizing the details

pre-installation

How to prepare for your generator installation.

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finalizing the details

finalizing the details

finalizing the details

Ensures everything is in place for a smooth and efficient installation day.

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Installation Day

post-installation & beyond

finalizing the details

We arrive with all the necessary materials to ensure your installation is done right the first time.

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post-installation & beyond

post-installation & beyond

post-installation & beyond

Expert support and care beyond installation.

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Invest In Your Electrical Independence

Quoting

At Houston Equipment Repair, we believe in providing clear, straightforward information—without the high-pressure sales tactics or gimmicks. Our goal is to help you make an informed decision that fits your needs and budget, ensuring a smooth and hassle-free experience from start to finish.

online quote form

If you’re looking for a quick and accurate quote, complete our online form and upload the requested photo. Once we receive your submission, our team will review the details and provide a written quote and installation site plan within 3 to 5 business days. 

Free Generator Quote

assisted quote

We don’t believe in high-pressure sales tactics so we don't hire sales people. We understand that some customers may prefer a personal review of the generator placement and installation process, so if that’s the case, we’re happy to arrange an appointment to visit and go over all the details with you.

generator showroom

Stop by our Generator Showroom in Tomball for a personalized consultation with one of our owners. This is the perfect opportunity to see the equipment up close, ask questions, and get a feel for which generator best fits your needs. We’ll walk you through the features and benefits, helping you make an informed decision before you buy.

scheduling your installation

To move forward with scheduling your generator installation, an approved quote and paid deposit are required. Once these steps are completed, we can confirm your installation date and begin preparing for the seamless setup of your new generator. 

Smooth & Straightforward

Pre-Installation

We want to ensure you fully understand what’s needed to prepare for your generator installation. Our goal is to keep you informed and ready so the entire process goes as smoothly as possible.

HOA Approval Process

While we do not handle HOA approvals directly, we’re happy to provide you with the necessary documentation to support your application. Your Site Plan was included with your quote, and the Specification Sheets are linked below. If any other information is needed, please let us know and we would be happy to assist. 


We recommend beginning the HOA approval process as soon as you’ve approved your site plan to help prevent any delays in your generator installation.

PERMITTING

Permits are only required if you live within the defined geographic limits of a city (e.g., City of Houston, City of Conroe). Houston Equipment Repair will take care of submitting all necessary permits for your home, ensuring full compliance with local regulations.


Important: Please provide a survey of your property to help us confirm that the generator location complies with all relevant permit regulations.

Generator slab INSTALLATION

Because concrete work is weather-dependent, we can only schedule your generator slab installation a few days in advance. We pour multiple slabs each day, so we’re unable to provide an exact arrival time.


Please note: You do not need to be home during the slab installation.

It's important to remember that changes to the generator location cannot be made at or during the slab pour. If you need to request a location change, please contact us as soon as possible.

Gas meter upgrade

We have hundreds of generators successfully running on standard gas meter sizes, so an upgrade is not always required. However, there are specific situations where a gas meter upgrade will be necessary:

  • If your generator will be installed more than 120 feet from the gas meter
     
  • If you have a pool with a heater and your gas meter has not already been upgraded
     

In these cases, additional parts are required on our end at a cost of $350 + tax. Unless this has been specifically included in your quote, these parts have not yet been added to your installation.


If you plan to have your gas meter upgraded, and the Meter Upgrade Prep Fee has not already been added to your quote, please let us know as soon as possible. This will allow us to be fully prepared with the proper materials for your installation.

Center Point Gas Meter Upgrade Application Link

Preparing for Your Generator Installation

To ensure a smooth installation process, please take the following steps:

  1. Turn off your sprinklers a few days before the installation date to prevent water interference and to ensure the ground is not muddy.
  2. Ensure the area around the electrical panel is clear for easy access during installation.
  3. Clear the area and trim back shrubs around the gas and electric meters to avoid any obstructions. 

GENERATOR specification sheets

18kw Air-Cooled generator22kw-24kw air-cooled generator26kw air-cooled generator27kw-38kw Liquid-cooled generator48kw-80kw liquid-cooled generator
Finishing Touches

finalizing the details

Because there are several moving parts involved in the process, we will contact you one week prior to your installation to review and finalize all necessary details.

finalize enhancement options

When we reach out the week prior to your installation, we’ll also confirm any enhancement options you’d like to include. These may include:

  • AC Soft Start
  • Whole Home Surge Protector
  • 10-Year Extended Warranty
  • Cellular Monitoring Module
  • Gas Meter Upgrade
     

If you were unsure about including any of the enhancement options when you signed your quote, we encourage you to take some time now to review their benefits. This will help us ensure that we have the necessary products in stock and ready for your installation. Visit our Generator Installation Enhancements page for more details. 

Generator Installation Enhancements

finalize payment

Payment is due on the day of installation, and we offer several payment options for your convenience:


Accepted Payment Methods:

  • Cash 
  • Personal or Cashier’s Check – Make payable to Houston Equipment Repair 
  • Card Payment – Pay via the secure Invoice Link in your invoice email. (3.5% processing fee applies)
  • Financing – A Sales Slip will be emailed to you from Synchrony Financial on the morning of your installation. Your signature is required to complete the transaction. (3.5% processing fee applies)


If you’re interested in financing your generator purchase, you can apply through Synchrony Financial by clicking the link below. 


Financing Options Include:

  • 0% interest for 6, 12, or 18 months
  • 5.99% interest for 27 months
  • 7.99% interest for 88 months

Synchrony Financial Application Link

wi-fi monitoring setup

Wi-Fi monitoring is included for one year with our standard standby generator installation package. This feature allows your generator to connect to your home’s 2.4 GHz Wi-Fi network using the onboard control panel.


To complete the setup during installation, you’ll need to provide your Wi-Fi network name and password. Your lead installer will use this information to connect the generator to your network—it is only accessed during your installation appointment.


Important Notes:

  • Only 2.4 GHz Wi-Fi networks are supported (not 5 GHz).
  • A strong and stable signal near the generator location is important for consistent monitoring.
  • If the generator is too far from the router, a Wi-Fi range extender may be needed.
  • Cellular Monitoring Modules are available for an additional fee. 

transfer switch approval

Before your generator installation can proceed, approval is required for the transfer switch from CenterPoint Energy. This ensures the proper integration of your generator into your electrical system and will be handled by Houston Equipment Repair.


To submit the approval request, we will need your electric meter number, which can be found on the front of your electric meter. An example will be shown on the Final Details Form for reference when your are completing the form. 


Entergy, Mid-South, and other electric providers do not require approval.

Clear Expectations

generator installation day

We strive to provide you with as much information upfront as possible, so you know exactly what to expect on generator installation day. Please take the time to thoroughly read the following details and share them with all members of your household.

installation time

Standard installations typically take between 4-5 hours from our arrival time.

If “Extra Distance” charges are listed on your quote, please note that the installation may take longer due to the increased distance involved.

Presence of an Adult Required

For the safety and efficiency of the installation, someone 18 years or older must be home during the entire generator installation. This ensures that we can review any last-minute details with you, address any questions you may have, and provide you with important operational information once the installation is complete. It also allows us to access areas of your home, such as the electric panel, if needed.

Access Requirements

During the generator installation, we will need access to the electric panel, whether that is inside your home, garage, or another area.
 

If your quote indicates that electric will be run through the attic, we will also need access to the attic for the entire duration of the installation.


Additionally, once the gas is turned back on, we will need to access any gas-powered appliances such as the water heater, gas fireplace, or other similar units to relight the pilot lights.

Registration, testing & setup

At Houston Equipment Repair, we make the process easy by handling your generator registration for you. Once your installation is complete, we will ensure that your generator is registered with Generac. 


After the generator is installed, our team will run the generator for a couple of minutes to ensure that all electric and gas connections are secure and functioning properly. We will also:

  • Go over the basic functions of the generator to ensure you understand how to operate it.
  • Set up the Wi-Fi monitoring so you can track your generator’s performance in real-time.
  • Answer any technical questions you may have about your generator’s operation.
     

If you purchased the Smart Start Service, we will leave the generator running with the full load of your home and show you how to manually turn off the generator once the 25-hour period is complete.

Expert Support & Care

post-INSTALLATION and beyond

Once your generator is installed, our commitment to you doesn’t end there. We offer ongoing support to ensure your generator continues to perform at its best. Whether you have questions about maintenance or need technical assistance, we’re here for you.

questions or concerns

If you ever have any questions or concerns regarding your generator, please don’t hesitate to contact us right away. Our team is always here to assist you and ensure your generator is running smoothly.

maintenance

Break-In Maintenance

After the initial installation, a generator requires break-in maintenance within the first 25 hours of run time. This service helps extend the life of your generator by clearing out initial contaminants and confirming the system is operating smoothly from the start. Our Smart Start Service ensures your new generator is fully optimized and ready to perform from day one.


Annual Maintenance

To keep your generator running reliably year after year, annual maintenance is essential. Regular maintenance helps prevent unexpected failures, ensures peak performance, and keeps your manufacturer warranty valid.

Generator Maintenance Packages

warranty & Repair

As an Authorized Generac Warranty Partner, Houston Equipment Repair is fully certified to perform all warranty-related service and repairs on your Generac home standby generator.

Warranty & Repair Services
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Houston Equipment Repair, LLC

11050 Mahaffey Road #110, Tomball, TX 77375

713-261-2427

Copyright © 2025 Houston Equipment Repair - All Rights Reserved.

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