Stay powered with expert preventative maintenance. Fast, reliable service with no contracts and no hidden fees—just honest, hassle-free support.
Your generator’s first 25 hours set the stage for long-term performance. Proper break-in ensures smoother operation, better efficiency, and fewer issues down the road.
Don’t wait for an outage to find out your generator isn’t ready for run for an extended time. Our Smart Start Service fast-tracks the break-in process—so you’re powered up from day one.
Ensure your generator’s reliability with an essential yearly service. Regular maintenance prevents breakdowns, extends lifespan, and guarantees you're always ready when you need power most.
Peace of mind by providing real-time alerts and remote performance tracking so we can take action to reduce downtime.
When you buy a new generator, the first few hours of use are the most important. A break-in service helps your engine get off to a strong, healthy start—so it runs better and lasts longer.
New engines can start up without enough oil in all the right places. The break-in helps make sure the oil coats every part, preventing damage from metal grinding on metal.
New engine parts shed small metal particles during their first use. Break-in service includes multiple oil changes, helping flush out these particles and preventing damage to internal components.
As the piston rings wear against the cylinder walls, they form a custom fit for proper sealing. This "seating" process during the break-in period reduces blow-by (gas leakage) and ensures the engine runs smoothly and efficiently.
A well-broken-in engine is less prone to issues, potentially adding thousands of hours to its lifespan by minimizing early wear and tear.
Following the break-in procedure reduces the likelihood of premature breakdowns and costly repairs, keeping your generator reliable when you need it most.
The break-in service is part of the scheduled maintenance outlined in the owner's manual and should be performed by an trained and certified technician to maintain warranty coverage
Don’t leave it to chance—make sure your generator is fully prepared before an outage ever happens. With the Smart Start Service, you’ll have the confidence that your generator will be ready when you need it most.
After installation, we run your generator for 25 continuous hours under the full load of your home. This controlled break-in period allows the engine to properly settle in—circulating oil for full lubrication, clearing out any metal debris from new components, and helping the piston and cylinder walls form a proper seal. If any factory issues are present, they’re likely to appear during this time, allowing us to address them early and ensure your generator is fully ready for reliable, long-term performance.
Once the 25-hour test run is complete, you’ll manually transfer your home back to utility power. This step is important because it gives the generator’s engine and oil system time to cool down properly. Allowing the unit to cool helps protect internal components, ensures accurate servicing, and sets the stage for a thorough break-in inspection by our technician.
A few days after the test run is complete, our certified Generac technician will perform the essential 25-hour break-in service. This step is crucial for ensuring that the engine operates at peak efficiency. The technician will thoroughly inspect and service key components, including the oil, fuel system, and cooling mechanisms. This not only protects your engine from premature wear but also ensures that your warranty remains valid, giving you long-term peace of mind.
Preventative maintenance is essential to keeping your generator running smoothly when it matters most. Proactive maintenance helps prevent unexpected failures during critical moments.
Regular maintenance helps catch small issues early, avoiding costly repairs and ensuring reliable power when you need it most.
Routine inspections and servicing keep your generator running smoothly, prolonging its life and maintaining peak efficiency.
Generac and other manufacturers often specify that your generator must be serviced annually by a certified technician in order for your warranty to stay active.
Battery Replacement Policy
Battery replacement is included when the current battery was provided by H.E.R. and annual maintenance is performed without interruption.
Service on Generac, Briggs & Stratton, Kohler, Cummins, and Other Major Brands of Residential Standby Air-Cooled Generators
Service on Generac, Briggs & Stratton, Kohler, Cummins, and Other Major Brands of Residential Standby Liquid-Cooled Generators
Service on Duromax, Westinghouse, Generac, Furman, Champion, Pulsar and Other Major Brands of Portable Generators
Service Performed At Customer Home
Service on Duromax, Westinghouse, Generac, Furman, Champion, Pulsar and Other Major Brands of Portable Generators
Generator Must Be Brought to Our Shop - No Pick Up Service Available At This Time
Sales Tax Not Included; Additional Mileage Fees May Apply
Generator monitoring gives you peace of mind by providing real-time alerts and remote performance tracking. We receive a notification if something needs attention, so we can take action quickly—often before you even notice there’s an issue.
With Wi-Fi monitoring enabled, we receive immediate alerts whenever your generator requires attention. This proactive approach allows us to respond quickly—often before you even notice a problem—helping to prevent potential failures and avoid costly repairs.
You’ll also have access to real-time status updates through the Mobile Link™ app, giving you the ability to monitor your generator from your smartphone, tablet, or computer—anytime, anywhere.
Important Notes:
Our monitoring system ensures that we can respond to any problem as soon as it arises, getting your generator back in service quickly and minimizing any downtime.
Never worry about missing an important service. Our system sends reminders to ensure your generator stays on schedule, helping you remain warranty-compliant and ready for any emergency.
Monitoring helps identify small issues early, allowing us to fix them before they become significant problems. This reduces the risk of lengthy outages and ensures reliable power when you need it.
1 Year Monitoring License for Generac Standby Generators
1 Year Monitoring License for Generac Standby Generators
Don’t have reliable Wi-Fi? No problem.
The Cellular Module offers uninterrupted monitoring backed by reliable multi-carrier support with 3g, 4g, and 5g coverage.
Sales Tax Not Included; Additional Mileage Fees May Apply
Houston Equipment Repair, LLC
11050 Mahaffey Road #110, Tomball, TX 77375
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