generator maintenance

A break-in service is the essential first maintenance for your new generator after its initial run time. It includes changing the oil and filter, adjusting the valves, inspecting key components, and removing any metal particles that accumulate as engine parts settle.

This service must be performed at 25 hours of run time, immediately following the break-in period. It’s the very first scheduled maintenance to ensure your generator starts strong. Our Smart Start Service accelerates this timeline to ensure your generator is ready to run for up to 200 hours. 

The break-in service is critical because during the first 25 hours, the engine’s moving parts wear in and release tiny metal debris into the oil. If this isn’t removed promptly:

• It can cause premature engine wear and damage
• Reduce your generator’s performance and reliability
• Shorten its overall lifespan
• Void your manufacturer’s warranty if missed
   

Completing the break-in service on time protects your investment and sets your generator up for long-term, dependable operation—ensuring you’re ready when the power goes out.

• Oil and Filter Change
• Fuel Leak Test
• Air Filter Inspection and Replacement
• Inspection and Adjustment of Valves
• Cooling System Inspection
• Belts and Hoses Inspection
• Sediment Trap Inspection and Cleaning
• Spark Plug Inspection and Replacement
• Transfer Switch Load Test
• Battery Inspection and Load Test

Service on Generac, Briggs & Stratton, Kohler, Cummins, and Other Major Brands of Residential Standby Generators

$375

Air-Cooled Standby Generator 

$525

Liquid-Cooled Standby Generator

Sales Tax Not Included; Additional Mileage Fees May Apply

Annual generator service is a comprehensive inspection and maintenance check designed to keep your generator running smoothly and reliably. This includes oil and filter changes, battery checks, fuel system inspections, load testing, and ensuring all components are functioning properly.

Your generator needs service once every year or after 200 hours of run time, whichever comes first. Staying on this schedule prevents unexpected failures and keeps your generator ready for power outages.

Regular annual maintenance is critical to:

• Detect and fix issues before they cause breakdowns
• Maintain optimal performance and fuel efficiency
• Extend the lifespan of your generator
• Ensure your generator starts and runs when you need it most
• Keep your warranty valid by meeting manufacturer requirements

• Oil and Filter Change
• Fuel Leak Test
• Air Filter Inspection and Replacement
• Inspection and Adjustment of Valves
• Cooling System Inspection
• Belts and Hoses Inspection
• Sediment Trap Inspection and Cleaning
• Spark Plug Inspection and Replacement
• Transfer Switch Load Test
• Battery Inspection and Load Test
• Clean and Wax Generator Housing
• Battery Replacement*
• Coolant Flush & Replacement, for Liquid-Cooled Generators*

*Battery Replacement Policy
Battery replacement is included (as needed, every 2-3 years) when the current battery was provided by H.E.R. and annual maintenance is performed without interruption.

*Coolant Flush & Replacement Policy

Coolant flush and replacement is included (as needed, at year 5, 10, etc.) when the generator has had annual maintenance is performed by H.E.R. without interruption for a minimum of 4 years.

Service on Generac, Briggs & Stratton, Kohler, Cummins, and Other Major Brands of Residential Standby Generators

$375

Air-Cooled Standby Generator 

$525

Liquid-Cooled Standby Generator

Sales Tax Not Included; Additional Mileage Fees May Apply

A Homebuyer Generator Inspection is a professional evaluation of a property’s standby generator. Licensed technicians check the unit’s overall condition, electrical connections, fuel system, battery, and operation. They provide a detailed quote noting any issues, needed maintenance, or potential repairs.

This inspection should be performed before closing on a home—ideally during the home inspection process. It ensures you fully understand the condition and functionality of the generator before finalizing your purchase.

• Ensures the generator is safe and up to code.
• Confirms the unit is operational and reliable.
• Identifies needed repairs or maintenance before purchase.
• Helps avoid unexpected costs after closing.
• Provides peace of mind knowing your backup power will work when needed. 
• Supports informed homebuying decisions regarding value and investment.

$250

Sales Tax Not Included; Additional Mileage Fees May Apply