generator monitoring

24/7 monitoring is a remote system that continuously tracks the status, performance, and health of your standby generator. It alerts both you and our service team of any issues—such as low battery, missed exercise cycles, or faults—before they turn into problems.

Important Notes:

• Monitoring is only available for Generac Standby Generators
• Only 2.4 GHz Wi-Fi networks are supported (not 5 GHz).
• A strong and stable signal near the generator location is important for consistent monitoring.
• If the generator is too far from the router, a Wi-Fi range extender may be needed.
• Cellular Monitoring Modules are available for an additional fee. See pricing below.

Monitoring is always on, 24 hours a day, 7 days a week. The system begins working as soon as your generator is installed and connected to the monitoring service. Renewing your monitoring subscription every year means we're keeping a constant eye on your unit even when you're not home.

With real-time insights and alerts, 24/7 monitoring helps you:

• Catch issues before they cause a failure during an outage
• Avoid costly repairs with early intervention
• Ensure your generator exercises regularly and stays ready
• Enjoy peace of mind knowing your generator is always being watched
• Reduce downtime by allowing faster, targeted service if needed
   

Don’t wait until the lights go out to find out there’s a problem. Let us monitor your generator around the clock so it’s ready when you need it most.