Break-In Service: 25-Hour / 1-Year Maintenance

A break-in service is the essential first maintenance for your new generator after its initial run time. It includes changing the oil and filter, adjusting the valves, inspecting key components, and removing any metal particles that accumulate as engine parts settle.

This service is required at 25 hours of run time or at 1 year—whichever comes first—immediately after the break-in period. It’s the first scheduled maintenance designed to keep your generator running at its best from the start.

The break-in service is critical because during the first 25 hours, the engine’s moving parts wear in and release tiny metal debris into the oil. If this isn’t removed promptly:

• It can cause premature engine wear and damage
• Reduce your generator’s performance and reliability
• Shorten its overall lifespan
• Void your manufacturer’s warranty if missed
   

Completing the break-in service on time protects your investment and sets your generator up for long-term, dependable operation—ensuring you’re ready when the power goes out.

Generac requires the first oil change at 1 year. If the generator has not reached 25 hours of run time within that first year, we’ll need to manually run the generator to complete the 25-hour break-in period before servicing. 

This can be done by manually signaling a utility loss at the automatic transfer switch so the generator starts up. Once the 25 hours have been completed, restore utility power. See the instructions in the image above.

• Oil and Filter Change
• Fuel Leak Test
• Air Filter Inspection and Replacement
• Inspection and Adjustment of Valves
• Cooling System Inspection
• Belts and Hoses Inspection
• Sediment Trap Inspection and Cleaning
• Spark Plug Inspection and Replacement
• Transfer Switch Load Test
• Battery Inspection and Load Test
• Clean and Wax Generator Housing
• Battery Replacement*

*Battery Replacement Policy
Battery replacement is included (as needed, every 2-3 years) when the current battery was provided by H.E.R. and annual maintenance is performed without interruption.

Service on Generac, Briggs & Stratton, Kohler, Cummins, and Other Major Brands of Residential Standby Generators

$375

Air-Cooled Standby Generator 

$525

Liquid-Cooled Standby Generator

Monitoring License & Sales Tax Not Included; Additional Mileage Fees May Apply